Settings & Billing
Billing
Understand Prompteus billing, manage your usage, and configure billing settings.
Prompteus uses a pay-as-you-go billing model with a generous free tier. This guide explains our billing system, pricing, and how to manage your billing settings.
Billing Overview
Billing overview and usage
Free Tier
The free tier provides essential features to get started with Prompteus, including:- First 50,000 Neuron executions free per month
- First team member seat free
- Basic log retention (24 hours)
- No credit card required for free tier usage
If you stay within the free tier limits, you can use Prompteus without providing payment information. However, your account will be paused if you exceed these limits without a payment method on file.
Pricing Structure
Our pricing is designed to scale with your needs, offering flexibility and transparency:| Feature | Free Tier | Additional Cost | Notes |
|---|---|---|---|
| Neuron Executions | First 50k/month | $5/100,000 additional executions | Counted per Neuron call, including internal calls |
| Team Members | First seat | $10/member/month for additional seats | Billed based on active seats |
| Log Retention | 24h | Extended retention available at additional cost | You will need to wait at least 30 days before you can downgrade after an upgrade. |
Usage and Balance
Monitoring Usage
The usage dashboard provides comprehensive insights into your Prompteus account:- Track current usage
- View billing cycle dates
- Monitor execution counts
- See team member seat usage
Billing Portal
The billing portal is your central hub for managing all financial aspects of your Prompteus account:- View detailed charges
- Download invoices
- Update payment methods
- Manage billing address
Managing Settings
Team Member Seats
Managing team member seats is straightforward through the billing interface:- Navigate to Usage & Billing
- Find “Team Members Seats”
- Click “Adjust Seats”
- Set desired number of seats
Removing seats will not automatically remove team members, and vice versa. You’ll need to manage team composition separately in Team Settings.
Log Retention
Configure your log retention settings to match your compliance and operational needs:- Find “Logs Retention Plan”
- Click “Change Plan”
- Select desired retention period
Changes to log retention are prorated immediately. You will need to wait at least 30 days before you can downgrade after an upgrade.
Payment and Billing
Credit Card Requirement
Understanding when a credit card is required helps prevent service interruptions:- No credit card required if staying within free tier
- Credit card required when:
- Exceeding 50,000 executions/month
- Adding additional team members
- Extending log retention
If you exceed free tier limits without a payment method, your account will be paused and Neurons will fail until payment is configured.
Billing Cycle
Our billing system operates on a monthly cycle with clear timing and requirements:- Monthly billing cycle
- Usage resets at the start of each cycle
- Charges processed at cycle end
- Immediate payment required when exceeding free tier